Online booking for a dog grooming salon
- The situation
A dog grooming salon with three groomers took every booking by phone and wrote it in a paper appointment book. The phone rang while dogs were on the tables, calls went to a full voicemail box, and those calls became lost bookings. Dogs that did not show up left empty slots, because nobody had time to call owners with reminders.
- What was built
A booking site where an owner enters the dog's name, breed, size and coat, picks a service, and sees each groomer's open times for how long that visit takes for that dog. A large curly coat shows fewer times than a small smooth one, and a returning owner can find the dog's card by phone number. Staff get a day sheet laid out like the paper appointment book. Each dog has a card with the cut, breed and notes such as nervous with dryers, and each groomer gets table cards. Staff can see which reminder texts went out and who confirmed.
- The result
40 appointments in one week across 3 groomers, with 44 reminder texts sent and 30 confirmed by text.
- What the client received
The customer booking site, the staff day sheets, the dog cards and the reminder list, with weeks of booking data.
Try it Choose a size and a service, pick an open time and book.
Describe your project and we will send you a fixed-price quote.