Facility booking or service request tool
- The situation
City Parks and Recreation rents picnic shelters, ball fields, courts and community center rooms. Staff took requests by phone and wrote them on a paper calendar and in a shared spreadsheet. The same shelter was sometimes promised to two families, and residents had to call to find an open time.
- What was built
Residents browse spaces with their capacity, amenities, fees and rules, and see open times on a week or month calendar. The request form checks the date, the hours, the group size and existing bookings, and works out the fee before it is sent. Staff see waiting requests, flagged for any overlap, and approve or decline each with a reason. A day and week schedule shows every approved booking by facility.
- The result
933 approved bookings across 12 spaces on one calendar.
- What the client received
The resident booking site, the staff approval queue and schedule, and a season of booking data.
Try it Pick a facility, click an open time and send a request.
Describe your project and we will send you a fixed-price quote.