Accessibility review and fixes for a small city website
- The situation
The city's website looked modern, but it failed accessibility checks on every page. Keyboard users could not open the menu or send the contact form. Screen reader users met unlabeled boxes on the bill form and agenda links that all said "Click here".
- What was built
A review of the home, bill payment, council agenda and contact pages against WCAG 2.1 AA, with an automated checker and by hand using the keyboard alone. Every problem was fixed inside the existing design, so the site looks the same. A report lists each problem, who it affects and how it was fixed.
- The result
Before: 174 failing elements, no focus outline, a menu that only opened on mouse hover, and a carousel that would not stop.
174 failing elements on four pages cut to 0, and 19 WCAG criteria fixed.
- What the client received
The fixed four-page site, a three-page printable audit report, the automated test results and 20 tagged agenda and minutes PDFs.
Try it Press Show problems on the original site to see each failure outlined.
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